Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JEPittsburgh, PACustomer since Dec 2006
“I have been with the Reed Agency for 20+ years and they have always provided impeccable customer service, no matter how small or large the request. I don’t bother price shopping other insurance agencies because I know that I can trust them to provide the best outcome for me and my family.”
- GWGregory W., Pittsburgh, PACustomer since Feb 1985
“Great agency. Always helpful with all insurance issues. Easy to contact and get answers. ”
- KKKenneth K., Pittsburgh, PACustomer since Jun 1993
“I have been with Reed Insurance for almost 25 years. Wonderful people to work with.
Donna Kaib” - BSWexford, PACustomer since Mar 2000
“ I really like being able to call and get answers to questions, and help when needed. Thanks. ”
- PMPaul M., Pittsburgh, PACustomer since Sep 2017
“The reed agency has been a great change for me especially leaving liberty mutual that did nothing but take my money
” - WOWilliam O., Mars, PACustomer since Jan 1999
“Friendly and knowledgeable staff. Always treated very well. ”
- KOCoraopolis, PACustomer since Oct 1998
“I always get timely and relevant responses in the event that I have to reach out to Jim and team. ”
- CWCindy W., Pittsburgh, PACustomer since Feb 2017
“I like that I can call and speak to a real person without going through multiple recordings.
Jim saved me lots of money on my policies.
I appreciate the quick responses to my emails and phone calls. ”
- SDSewickley, PACustomer since Apr 2017
“It was a great experience and I received a very personalized service aligned to my goals and what will work best for me and my family. ”
- DGPittsburgh, PACustomer since Sep 1997
“The people Reed Insurance knew us by name which means a lot. If one takes the time to learn a name, I believe they will also take the time learn what’s best for their customers. ”
- WRAllison Park, PA
“You always respond quickly to phone calls and always provide candid insurance advice when comparing policies and benefits (even if not your own policies that are being compared). Open honest discussion is the hallmark of a good insurance relationship.”
- BJBaber J., North Huntingdon, PA
“Very down to earth. Helpful. Nice. Attributes that aren’t very common anymore in customer service industry. Thank you.”
- DMPittsburgh, PACustomer since Aug 1985
“The Reed Agency has always been there when I’ve need them. They are local and members of our community. ”
- AWGlenshaw, PACustomer since Apr 2003
“Insurance cost either remains the same or goes down slightly. Always very helpful.”
- DMPittsburgh, PA
“The Reed Insurance Agency has been a long standing firm for many years with a track record of providing excellent customer service. They are always professional and easy to work with. The provide excellent insights when you conduct insurance coverage reviews with them and they will proactively work with you to provide you options to even lower your costs. ”